Support

Akeeba Backup for Joomla!

#21428 PHP Error loading kickstart 4.0.0

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by user39386 on Tuesday, 11 November 2014 10:49 CST

user39386
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I am having an issue loading the kickstart.php file on my local machine.

When I load the page, it generates a white page.

After turning on error reporting displays, on loading the page, I get the following fatal error:

This is regardless of whether I use the default file name of kickstart.php or rename it to something else, like myinstaller.php

Fatal error: Cannot redeclare class S3Exception in /Volumes/site/safehost.dev/public/kickstart.php on line 183

Looking at line 183, this is what I see:

/**
 * Akeeba Kickstart S3 extension
 *
 * @copyright 2010-2014 Nicholas K. Dionysopoulos / AkeebaBackup.com
 * @license GNU GPL v3 or - at your option - any later version
 * @package akeebabackup
 * @subpackage kickstart
 */

class S3Exception extends Exception {

}


Please advise.

user39386
Solved the error.

I had copied the kickstart.php file and renamed it myinstaller.php and then loaded the myinstaller.php file. It somehow saw both instances, and so was erring out.

Removing the file kickstart.php solved it.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!