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Akeeba Backup for Joomla!

#21401 Amazon 403 error when I'm transferring to Google?

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
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Latest post by tampe125 on Thursday, 06 November 2014 08:51 CST

erixis
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Description of my issue:

Very strange. I have two joomla installs on this server. Both have Akeeba backup installed and have been working flawlessly, including post processing the files to my Google storage account.

Yesterday, when I went to make some upgrades to the site I ran backups before and after and while the local back up seems to have run with out problem, I'm getting the following error about failure to post process:

[141106 08:35:59] Failed to upload kickstart.php
[141106 08:35:59] Error received from the post-processing engine:
[141106 08:35:59] AEUtilAmazons3::putObject(): [403] Unexpected HTTP status \n Failed to process file <root>/administrator/components/com_akeeba/backup/site-1st-benefits.com-20141106-133457.jpa \n Post-processing interrupted -- no more files will be transferred \n AEUtilAmazons3::putObject(): [403] Unexpected HTTP status


I've checked on both installations, and I am in fact running Google storage post processing. I've looked in the folder on Google storage and all past back up files are there, but none of the ones from yesterday, so it is indeed failing to post process.

Not sure why it is throwing the Amazon error up there since I've got it set to post to Google storage.

tampe125
Akeeba Staff
Hello Eric,

Google storage under the hood uses Amazon S3, that's why you are getting an error from it.
Sometimes Amazon refuses the connections, sadly there's nothing we can do, since it's a connection error.

Please try again transferring in a couple of hours.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

erixis
Thank you for the fast response, as usual.

I'll let you know if I have other problems.

Eric

tampe125
Akeeba Staff
You're welcome!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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