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Akeeba Backup for Joomla!

#21185 updated 3.11.0 to 4.0.5 ERROR

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Thursday, 09 October 2014 00:47 CDT

Wednesday, 08 October 2014 15:58 CDT

user63889
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I try to update my site from akeeba 3.11.0 to 4.0.5 following your recommendations and i get a success install but the m my site template and information get mess! the uptake ruing my site at all please see the following images:

Wednesday, 08 October 2014 16:26 CDT

dlb
The site loads fine for me. I am not sure if you have fixed it, or the problem is in your browser. Please clear your browser cache and try your site again.

It is not possible that the update to Akeeba Backup could cause this problem.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Wednesday, 08 October 2014 16:33 CDT

user63889
Not i just restore the last version of my joomla site before i updated because live site and can look distort. PLEASE I NEED YOUR HELP she site works fine until i make the update. YES i was the update what cause this issue i do it again without any success.

Please let me know if you need something to resolve this issue

Thursday, 09 October 2014 00:47 CDT

nicholas
Akeeba Backup does not load in the front-end of your site. It wouldn't need to anyway, considering how it is a site backup tool.

Akeeba Backup does come with a framework –a programming library– called FOF. It is the library we use for all of our software. Moreover, some other software uses it too. To the best of our knowledge, the FOF library used in Akeeba Backup 4.0 is backwards compatible to the one used in Akeeba Backup 3.11. It is, however, possible that there is a small incompatibility and a third party plugin (not our code) which uses the FOF library is affected by it. That's the only reasonable explanation. So, try upgrading all of your other extensions?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

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