Support

Akeeba Backup for Joomla!

#21148 Backup 'Pending' status due to J! update

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by dlb on Thursday, 02 October 2014 20:40 CDT

Thursday, 02 October 2014 18:27 CDT

joombler
Just wanted to update to J! 3.3.6 - AkeeBackup started and after finishing (I thought), the J! update started. After some seconds it halted after which I abandoned the upgrade. Going back to AkeebaBackup I get status 'pending'. Looks like the backup was not finished before J! update started.
I worked around the issue by not updating J! by the Joomla Update component (which activates AkeebaBackup before updating) but simply download the J! update package and process as if it was a new component I installed.

Btw: now I can edit my original ticket, but I cannot unpublish it anymore. Can you pls check and solve the issue. You can remove this ticket for now. Thanks!

Artificial intelligence is no match for natural ignorance...

Edited by joombler on 2014-10-02 18:42 CDT

Thursday, 02 October 2014 20:40 CDT

dlb
You did the right thing. There was a note on the Joomla.org site telling you that was the way to do it. I'm glad you got it working.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!