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Akeeba Backup for Joomla!

#21017 Akeebs backup missing from bakend menu

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by tampe125 on Wednesday, 24 September 2014 00:38 CDT

Tuesday, 23 September 2014 05:48 CDT

user81825
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it

- unaccessible

Description of my issue:

After several years of success Akeeba Backup menu lost from the bakend. Rebuilded menu items, did not help. Did not try to recreate menu in db as it should definitely exist. Admin tools function correctly. Akeeba backup creates automatic backup points during component updates, but backend menu simply missing from the list.

Waiting for instruction

Tuesday, 23 September 2014 05:52 CDT

tampe125
Hello,

can you please disable System Restore Points plugin and install Akeeba Backup twice in a row without uninstalling it?
What you are experiencing is a known Joomla bug, we suggested a fix a couple of years ago, but they said that they were going to rewrite the whole installation system so the fix wasn't needed.
However years passed and we are still experiencing these issues...
We added a workaround for this bug, please let me know if re-installing fixes everything.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 23 September 2014 13:22 CDT

user81825
Thank you for the reply!

Yes I remember that days too :)

Reinstall helped, it seems working fine.

Thank you

Wednesday, 24 September 2014 00:38 CDT

tampe125
You're welcome!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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