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Akeeba Backup for Joomla!

#21013 Installation error

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Tuesday, 23 September 2014 05:18 CDT

Tuesday, 23 September 2014 04:13 CDT

depika
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I am getting this error after the extract finishes and the installation starts


Application Error

Please submit the following error message and trace in its entirety when requesting support
Exception — Layout main/default not found

#0 /home/val12801/public_html/staging/installation/framework/view/view.php(582): AView->loadAnyTemplate('main/default')
#1 /home/val12801/public_html/staging/installation/framework/view/view.php(531): AView->loadTemplate(NULL)
#2 /home/val12801/public_html/staging/installation/framework/controller/controller.php(564): AView->display()
#3 /home/val12801/public_html/staging/installation/framework/controller/controller.php(569): AController->display()
#4 /home/val12801/public_html/staging/installation/framework/controller/controller.php(526): AController->main()
#5 /home/val12801/public_html/staging/installation/framework/dispatcher/dispatcher.php(236): AController->execute('default')
#6 /home/val12801/public_html/staging/installation/framework/application/application.php(121): ADispatcher->dispatch()
#7 /home/val12801/public_html/staging/installation/index.php(47): AApplication->dispatch()
#8 {main}

Tuesday, 23 September 2014 05:03 CDT

nicholas
Please check if the file installation/platform/views/main/tmpl/default.php has been extracted from the backup archive. If the file is there, please check its permissions. It should be at least 0644. If the permissions are something like 0400 or 0600 you'll need to change the file permissions to 0644 and the directory permissions to 0755.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 23 September 2014 05:12 CDT

depika
Thank you Nichola for your answer.

I don't see the folder or the files. I created the folder and gave it the correct permissions. I run again the extract wizard and got the same error. I checked and the file is not in there.

Tuesday, 23 September 2014 05:18 CDT

nicholas
Can you try extracting your backup archive with Akeeba eXtract Wizard? If the file is not there, you have a problem in your backup profile configuration. Make sure the Embedded restoration script is set to "ANGIE for Joomla! Sites", then take a new backup.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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