Akeeba Backup for Joomla!

#20985 4.0.2 Rackspace CloudFiles Forbidden - Access was denied to this resource.

Posted in ‘Akeeba Backup for Joomla! 4 & 5’

This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version

n/a

PHP version

n/a

Akeeba Backup version

n/a

Latest post by grantbroadcasters on Thursday, 18 September 2014 21:08 CDT

Thursday, 18 September 2014 20:17 CDT

grantbroadcasters

Hello
I am having a issue with post processing uploading to Rackspace CloudFiles.

This worked fine when using version 3.11.4. But when I upgraded to version 4.0.2 I get 'Forbidden - Access was denied to this resource.'.

I verified this on a second site by ruining backup before and after update. I also rechecked all settings are correct.

Below is the only line in log the show a issue.

[140919 10:59:40] Failed to process file <root>/administrator/components/com_akeeba/backup/site-www.7sd.com.au-20140919-105752.jpa
[140919 10:59:40] Error received from the post-processing engine:
[140919 10:59:40] <html><h1>Forbidden</h1><p>Access was denied to this resource.</p></html>

Thursday, 18 September 2014 20:58 CDT

dlb

See the release notes here: https://www.akeebabackup.com/download/akeeba-backup/4-0-2.html. It shouldn't be a version difference, the problems are on the RackSpace end.

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Thursday, 18 September 2014 21:08 CDT

grantbroadcasters

I did not see the info on the description I read the release notes and did not notice anything.

Thanks for the info.

Support