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Akeeba Backup for Joomla!

#20911 Fatal error: Cannot redeclare class AkeebaUsagestats in /home/holydocs/public_html/administrator/components/com_akeeba/assets/stats/usagestats.php on line 4

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
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Latest post by nicholas on Friday, 12 September 2014 00:41 CDT

user58834
On two hosts attempting to update to Sept 10th release from August release, I get the error message:

Fatal error: Cannot redeclare class AkeebaUsagestats in /home/xxx/public_html/administrator/components/com_akeeba/assets/stats/usagestats.php on line 4

Specs for servers are similar , both CPanel, versions above are from one of the two. Sorry, I don't have time to do more than send this much information today.

nicholas
Akeeba Staff
Manager
Does your server use a PHP code cache such as Xcache, APC or something similar? That would be an explanation. It would also help to tell me where you get this message, i.e. in the control panel of the component or somewhere else.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user58834
Error was from the extension update manager. White screen (interrupted before template loads), text below. Sorry for my brevity; busy week.

Welcome to Akeeba Backup!

You can download translation files directly from our CDN page.
Extension Status

Akeeba Backup Installed
Plugin Group
Plg_akeebabackup Installer Installed
Plg_akeebabackup Quickicon Installed
Plg_akeebaupdatecheck System Installed
Plg_backuponupdate System Installed
Plg_srp System Installed
We strongly recommend reading the Quick Start Guide (short, suitable for beginners) or Akeeba Backup User's Guide (lengthy, technical) before proceeding with using this component. Alternatively, you can watch some video tutorials which will get you up to speed with backing up and restoring your site.
When you're done with the documentation, you can go ahead and run the Post-Installation Wizard which will help you configure Akeeba Backup's optional settings. If this is the first time you installed Akeeba Backup, we strongly recommend clicking the last checkbox, or click on the Configuration Wizard button in Akeeba Backup's control panel page.
Should you get stuck somewhere, our Troubleshooting Wizard is right there to help you. If you need one-to-one support, you can get it from our support ticket system, directly from Akeeba Backup's team.
As a subscriber to Akeeba Backup Professional (AKEEBAPRO or AKEEBADELUXE subscription level), you have full access to our ticket system for the term of your subscription period. If your subscription expires, you will have to renew it in order to request further support.
Note: if this component was installed on your site by a third party, e.g. your site developer, and you and/or your company do not have an active subscription with AkeebaBackup.com, please contact the person who installed the component on your site for support.
Remember, you can always get on-line help for the Akeeba Backup page you are currently viewing by clicking on the help icon in the top right corner of that page.

Fatal error: Cannot redeclare class AkeebaUsagestats in /home/xxx/public_html/administrator/components/com_akeeba/assets/stats/usagestats.php on line 4

nicholas
Akeeba Staff
Manager
Does your server use a PHP code cache such as Xcache, OpCache, APC or something similar? Please ask your host and let us know.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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