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Akeeba Backup for Joomla!

#20890 Akkeeba/angie password lost

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
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PHP version
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Akeeba Backup version
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Latest post by tampe125 on Tuesday, 09 September 2014 08:31 CDT

Tuesday, 09 September 2014 07:15 CDT

user85018
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
Is there a way to recover the angie password, which I lost for my latest backups?

Tuesday, 09 September 2014 08:31 CDT

tampe125
Hello,

I'm sorry but that's not possible, that's why password protected archive are so secure.
However, there's a catch: if you don't remember setting a password and you saved your site access details, most likely your browser auto-completed the password field using your site password; so you can try to use it to extract your archive.

That's something very very annoying (it happened to us, too!) so we added a workaround in version 4.0.0

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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