Dear Richard,
The fact remains that uploading the file to Dropbox takes 65 seconds. You can check this in the log file. This is where I got that information. This is also where I saw that your PHP timeout limit is 60 seconds. It's not like I invented arbitrary information.
The time it takes for a backup archive to upload is definitely not just a function of your site's size. It depends on BOTH your site's size and the upload speed to Dropbox. The former is dependent entirely on the contents of your site. The second is dependent on your host, Dropbox, Amazon AWS (which is Dropbox' host) and all the intermediate Internet backbone providers. None of them is under our control. When the size divided by upload speed exceeds the PHP or Apache maximum execution time the server fails. These two configuration settings are dependent on your server configuration which is beyond our control.
You came here asking for a solution to your problem. We gave it to you. Instead of following our advice you chose to lash out on and verbally abuse the people who are trying to help you. This is your first and final warning per our Terms of Service.
Thank you and have a nice day.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
