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Akeeba Backup for Joomla!

#20544 Backup Failed

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Monday, 21 July 2014 00:53 CDT

Monday, 21 July 2014 00:18 CDT

user70883
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Backup Failed

The backup operation has been halted because an error was detected.
The last error message was:

AJAX Loading Error
HTTP Status: 0 (error)
Internal status: error
XHR ReadyState: 0
Raw server response:

backup failed and also retore point failed when i tried to load new extension. This is after upgrading to the latest akeeba backup. I excluded some big files and whn going to exclude core table was getting the same AJAX error. Also when I hit Akeeba log inspection it would take me out of the admin session.

Monday, 21 July 2014 00:53 CDT

nicholas
This is a GoDaddy issue. They have changed the configuration of their servers making it impossible to use any backup software on sites hosted on GoDaddy. Please contact GoDaddy. We can't do anything about the issue they have caused except refuse to provide support to GoDaddy customers :(

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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