Support

Akeeba Backup for Joomla!

#20432 Joomla version Support

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by dlb on Thursday, 03 July 2014 12:25 CDT

Thursday, 03 July 2014 11:56 CDT

user84849
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue

I have just bought your program for backing up joomla 2.5.22

but just realised that you have bugs fixed for the version I bought.

i am worried to upgrade joomla version as it may change the template I am using.

what should i do?

Thursday, 03 July 2014 12:25 CDT

dlb
We are committed to supporting the Joomla! 2.5 series for as long as Joomla! does. You install the same software version, 3.11.2 for Joomla! 2.5.x, 3.2.x and 3.3.x.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


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My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!