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Akeeba Backup for Joomla!

#20302 502 Bad Gateway on a Mac

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
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Latest post by nicholas on Tuesday, 17 June 2014 23:35 CDT

Tuesday, 17 June 2014 13:12 CDT

user73697
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
After I complete a backup and select the file to download it to my computer I receive 502 Bad Gateway error. All of the Trouble Tickets I reviewed require the download o a repair tool that is for PCs only. I'm on a Mac using Safari. Any suggestions.

BTY all of my Backup upgrade issues were due to an out of fate Download ID. That is fixed and I have note for future use.

Thanks,

Roland

Tuesday, 17 June 2014 23:35 CDT

nicholas
Please watch this video tutorial: https://www.youtube.com/watch?v=A8T3DYuOxDA

Short explanation: the file is too big and your server too low spec to transfer it through the browser. Using FTP is your only way.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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