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Akeeba Backup for Joomla!

#20277 Unable to Udate 3.10.11 to 3.11.2

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
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Latest post by nicholas on Friday, 13 June 2014 05:55 CDT

Friday, 13 June 2014 04:50 CDT

user74884
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I can't update from Akeeba 3.10.1 to 3.11.2

I have disabled the System - Backup on update plugin

I have run the ALICE system checker and everything is fine

Friday, 13 June 2014 05:55 CDT

nicholas
Most likely your Download ID is out of date. We recommend you to download and install version 3.11.2 on your site, without uninstalling your existing version. Afterwards please log in to our site and go to My, Instructions, then follow the instructions to re-enter the correct Download ID.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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