Support

Akeeba Backup for Joomla!

#20258 Package download failed (error 403)

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by dlb on Thursday, 12 June 2014 08:55 CDT

pixeldiele
Hi,

I'm getting the error message as shown in the screenshot since Akeeba 3.11.0.. I'm not shure if it has been fixed in the 3.11.2 release? It also remains after setting a brand new Download ID.

kind regards
Bjoern

dlb
Bjoern,

Yes, that issue is fixed in the 3.11.2 release. You can also disable the System - Backup on upgrade plugin.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

pixeldiele
thanks!

dlb
You are welcome!


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!