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Akeeba Backup for Joomla!

#19696 Backup to box.net failed using webdav

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by IThypercube on Wednesday, 26 March 2014 09:43 CDT

IThypercube
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue: attempting to backup with WebDav to box.net. The backup fails with transfer towards box.net

Attached the logfile.


WebDav settings:
username: [email protected]
Password: xxxxxx
Webdav base URL: https://dav.box.com/dav/
directory: /backup

Many thanks for the support.

tampe125
Akeeba Staff
Hello Bart,

can you please try installing the latest dev release of Akeeba Backup?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

IThypercube
Installed now, but still the same error. Logfile attached.

Error message:

Backup Failed

The backup operation has been halted because an error was detected.
The last error message was:

AJAX Loading Error
HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Please click the 'Analyse Log' button below have Akeeba Backup analyse its log file for further information.

tampe125
Akeeba Staff
You have set not part size, this means that the file is too big and the post-processing engine times out.
You have to set a part site, as described in our documentation

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

IThypercube
Again proof for super-support. Thank you very much this resolved my issue.

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