Support

Akeeba Backup for Joomla!

#19622 Can not make backup

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Wednesday, 19 March 2014 04:32 CDT

user77267
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
Back-up mislukt


De uitvoering van de back-up is gestopt, omdat er een fout is opgetreden.
De laatste foutmelding was:

AJAX Loading Error
HTTP Status: 0 (error)
Internal status: error
XHR ReadyState: 0
Raw server response:


Klikt u op de 'Analyseer Log' knop hieronder en laat Akeeba Backup het logbestand analyseren voor meer informatie.

Support Information

Easter vacation: We will be closed from 17 April 2025 16:00 UTC to 21 April 2025 06:00 UTC due to observing the Christian Easter holiday. Support will be closed during that time for both new tickets, and replies to existing tickets.

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!