Support

Akeeba Backup for Joomla!

#19510 Re: #19486 – Update 3.10.2 is buggy

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Tuesday, 11 March 2014 11:59 CDT

Tuesday, 11 March 2014 11:00 CDT

dick.davies
This is a "Me too" for #19486

I have the same symptoms for all updates on 3.2.3 and 2.5.19

Additionally, the update Akeeba icon in the Akeeba control panel is missing alltogether.

Tuesday, 11 March 2014 11:16 CDT

nicholas
Please read my reply to that ticket.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 11 March 2014 11:39 CDT

dick.davies
Apologies - now I see the problem you have! Agree that a move to using the built in update mechanism is an improvement. Assume it will be able to cope with your update token for pro versions.

Tuesday, 11 March 2014 11:59 CDT

nicholas
Yes, of course it is. We have implemented a solution which works on both Joomla! 3.2.1+ and 2.5.19+. Unfortunately earlier versions of Joomla! do not support updates for paid extensions. Of course the old Joomla! versions are vulnerable to security issues and should not be used on live sites, so this whole discussion point becomes rather moot very quickly.

In any case we continue working on tweaks which will make your life with this choice of updater much easier.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!