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Akeeba Backup for Joomla!

#19160 Backup fails after updating to 3.10.0

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
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Latest post by user79622 on Thursday, 13 February 2014 04:40 CST

Wednesday, 12 February 2014 05:11 CST

user79622
Hello there,

Since the update to 3.10.0 backups keep failing on random times (mostly on the second step - Embedding the installer)
I tried running the Configuration wizard, but it didn't help.

I have rolled back to version 3.9.2 of akeeba backup so that i can perform backups.

Can you somehow confirm this problem with 3.10.0?

Wednesday, 12 February 2014 05:37 CST

user79622
Here is another log file for you to study.
This error appeared on the "Backing up files" stage and showed this error:

Backup Failed
The backup operation has been halted because an error was detected.
The last error message was:

AJAX Loading Error
HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:

Wednesday, 12 February 2014 08:14 CST

tampe125
Hello,

did you run the log analyzer ALICE?
What are the reported errors?
Did you tried the suggested solutions?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 12 February 2014 08:25 CST

user79622
ALICE suggested changing the execution timings, i changed them, but it didn't help.

ALICE also reports: "You are trying to backup too many tables."
The tables are not that many, and I wonder why the previous version 3.9.2 wasn't complaining about that.

Thursday, 13 February 2014 02:28 CST

tampe125
Can you please try to exclude all non-core tables?
Do you can get your backup running?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 13 February 2014 02:44 CST

nicholas
Hi Tasos,

I am now uploading version 3.10.1 which fixes this issue. The update will be available for installation within the hour.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 13 February 2014 04:40 CST

user79622
Hello,

so the iDriveSync integration was the trick :)

thank you, it is now fixed.

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