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Akeeba Backup for Joomla!

#19083 THIS EMAIL IS SENT FROM YOUR SITE

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by tampe125 on Friday, 07 February 2014 10:02 CST

Friday, 07 February 2014 00:24 CST

perthcity
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
I am receiving this email from my website regarding akeeba updates.

Is it possible to disable these notifications?

I searched for the plugin here: Akeeba Backup Update Notification but I could not find this plugin installed on my site.

Thank you.

Friday, 07 February 2014 02:24 CST

tampe125
Hello,

do you have installed Admin Tools, too?
Just search for System plugins, you should find a couple of system plugin that are in charge of sending the updates.
Simply disable them and you'll be fine.

Just as a side info: we found out that in some environments Joomla fails to store the last run of the plugin, causing a huge load of mails sent out.
I'm currently working for a fix, so you'll be able to find it in the next version.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 07 February 2014 02:58 CST

perthcity
Yes I have admin tools as well.
THe sstem plugins you mentioned was already unpublished.

I am not sure why I still received those emails. Any other plugin or configuration I can check?

THank you.

Friday, 07 February 2014 03:13 CST

tampe125
The only other plugins that will send out emails are listed here:
https://www.akeebabackup.com/documentation/admin-tools/other-plugins.html

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 07 February 2014 03:24 CST

perthcity
One click action was enabled. I dsaibled that plugin now and it should be good to go I am guessing :)

Friday, 07 February 2014 10:02 CST

tampe125
yes, now you turned it off completely.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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