Support

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Log link:
http://webbering.com/downloadme/AkeebaBackupDebugLog-dothanschoolofdance.txt

Screenshot of multiple emails:
http://webbering.com/downloadme/troubleshooting-akeeba-backup-email.jpg

Description of my issue:
I get multiple emails on updates from Akeeba for Joomla as well as Akeeba Backups and Akeeba AdminTools although the update emails for Joomla seem to be far worse than the other two.

Now I do want to be notified as I like to keep all of my client sites updated but, seriously, there is no need to receive so many notifications in such a short amount of time. In fact, there should be a setting where you can indicate how often that you will received notices, ie: hourly, daily, weekly, monthly. I would love to be able to set that all update notifications are sent on a set day of each month for each client.

Here is what I got this morning from just one website as I had well over 40 websites that I got emails, many with multiple notifications. It goes without saying that my inbox was 'full'.

10:26am - Joomla Update
10:24am - Joomla Update
10:24am - Joomla Update
10:24am - Joomla Update
10:24am - Joomla Update
10:23am - Joomla Update
10:23am - Joomla Update
10:23am - Joomla Update
10:22am - Joomla Update
10:22am - Joomla Update
10:22am - Joomla Update
10:22am - Joomla Update
10:22am - Joomla Update
10:21am - Joomla Update
10:20am - Joomla Update
10:18am - Joomla Update
10:17am - Joomla Update

Each one had the same content except the link which had different codes:

This email IS NOT sent by Joomla.org or Akeeba Ltd. It is sent automatically
by your own site, Dothan School of Dance - Providing Dance Training since 1973

================================================================================
UPDATE INFORMATION
================================================================================

Your site has determined that there is an updated version of Joomla!
available for download.

nJoomla! version currently installed:       2.5.17
Joomla! version available for installation: 2.5.18

This email is sent to you by your site to remind you of this fact. The authors
of Joomla! (Open Source Matters) or Admin Tools (Akeeba Ltd) will not contact
you about available updates of Joomla!.

================================================================================
UPDATE INSTRUCTIONS
================================================================================

To install the update on Dothan School of Dance - Providing Dance Training since 1973 please click the following link. (If the URL
is not a link, simply copy & paste it to your browser).

Update link: http://dothanschoolofdance.com/administrator/index.php?oneclickaction=0THVZVCEOFD0CLWSYYPGZAIGQQOZUZKMES0TQWMHQVVNFQJE44WLHLY3AL3JGFWL

This one-time use link, valid for 24 hours, will automatically log you in to
your site, Dothan School of Dance - Providing Dance Training since 1973, and perform the update automatically.

================================================================================
WHY AM I RECEIVING THIS EMAIL?
================================================================================

This email has been automatically sent by a plugin you, or the person who built
or manages your site, has installed and explicitly activated. This plugin looks
for updated versions of Joomla! and sends an email notification to all Super
Users. You will receive several similar emails from your site, up to 6 times
per day, until you either update the software or disable these emails.

To disable these emails, please unpublish the 'System - Joomla! Update Email'
plugin in the Plugin Manager on your site.

If you do not understand what this means, please do not contact the authors of
Joomla! or Admin Tools. They are NOT sending you this email and they cannot
help you. Instead, please contact the person who built or manages your site.

If you are the person who built or manages your website, please note that you
activated the update email notification feature during Admin Tools' first run,
by clicking on a check box with a clear explanation of how this feature works
printed under it.

================================================================================
WHO SENT ME THIS EMAIL?
================================================================================

This email is sent to you by your own site, Dothan School of Dance - Providing Dance Training since 1973

But Nic! I want to get the emails to let me know when an update is available as well as which ones I haven't updated. I just don't want 'multiple' emails sent each day. This might be an enhancement for the 'pro' release next time. If it sends out an update email, update a field. If it wants to send out an update email for the same application, see if one has been sent that same date. If so, don't send it. If not, send it. Pretty simple. :)

Nicholas,

Has there been any resolution to this problem? My inbox was 'flooded' with multiple notifications on the Joomla 2.5.19 update, some with as many as 20 emails notifications for a single website. Again, I do want to be notified, just not so many!

Luke

Nicholas,

Just a suggestion but there should be some type of flag to indicate that an update email has been sent so that no additional emails are sent out. When an new update is recognize, it can reset the flag until an update email has been sent. That way, there will only be one email sent when a new update is available. Just my two cents.

Luke

Luke,

An excellent suggestion! In fact, it is in there now. But Joomla! is supposed to keep track of when the email is sent, and in some cases it forgets, resulting in multiple emails.

The CMS Update component that Nicholas mentioned is alpha level because it is not feature complete. What it does, it does well, but Nicholas is going to teach it more tricks before promoting it from alpha status. The plan is to eventually submit the code to Joomla! for inclusion in the core, but that is quite a way down the road.

Have a nice weekend!

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