Support

Since version 3.9.0 the regular Joomla! extensions installer is enhanced by Akeeba Backup's SRP feature. Your URL should contain the string index.php?option=com_installer and you should see a big notice above the form telling you that the extensions installer is enhanced by Akeeba Backup.

That said, we recently (last week) discovered that the SRP feature is currently broken for components. When you upgrade a component the SRP is not triggered. Moreover, the SRP feature in Akeeba Backup up to and including 3.9.2 does not support the following extension types: package, library, file. All these will be fixed in version 3.10.0 which we are currently testing for release hopefully this week.

I don't understand this passage: once it breaks, it remains broken even if I reinstall it

Hm, I am not sure what you understood, but it wasn't what I wrote. Akeeba Backup 3.9.x has a bug in the restore points feature. It can't take restore points for components. It will only take restore points for plugins, modules and templates. The next version will fix that bug and everything will work fine. No matter how many times you install the current, broken, version it will of course remain broken. The non-broken version is not release yet. I am currently testing it and plan to release it this week.

> By inspecting your code I could be able to understand that you replace the standard upload form with your custom upload form.

Actually, no. We have a system plugin which checks the requests made to your site's back-end. If a request to com_installer is detected we analyse it and try to figure out if you're installing a package for a different version of an extension you have already installed on your site. In this case we hijack the request and redirect your browser to a special URL of Akeeba Backup (index.php?option=com_akeeba) which takes the SRP and then redirects you back to com_installer to finish the installation.

You are confused because in older versions, indeed, we were using a "fake" installation page inside com_akeeba itself. The problem was that each Joomla! version implemented a slightly different interface and maintaining that solution became extremely hard. That's why I rewrote that feature from the ground up. Unfortunately, trying to manipulate com_installer is not the easiest thing on the planet and it's definitely not something you can ever test thoroughly (due to lack of adequate documentation on how the extensions installer really works). So we ended up with bugs. I'm really sorry about it, I wish there was a better way to test it than relying on bug reports :( On the up side, we have collected enough information to fix all those pesky issues. So, please, just wait a couple more days :)

Thank you for your kind words :)