Support

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I am getting the following error message at the end of my backup...

Warnings

AEUtilAmazons3::startMultipart(): [InvalidAccessKeyId] The AWS Access Key Id you provided does not exist in our records.
Failed to process file /home/divabout/public_html/administrator/components/com_akeeba/backup/site-50.22.11.28-20140121-183700.jpa
Post-processing interrupted -- no more files will be transferred

i have gone into Component parameters, to the Live Update tab and entered my new download ID...

i then went into the tab to the right and clicked on refresh update information...

i have logged out of akebabackup.com and logged back in...

i have made multiple u[date attempts and continue to get the same error message... not sure what else to try...

your assistance is apprecited...

tony

Your backup completed successfully, the upload to S3 failed because your S3 access key is incorrect. Your access key is in the Configuration screen, under Data processing engine and Configure.