Support

Akeeba Backup for Joomla!

#18806 Fatal error: Call to a member function get() on a non-object in /home/*****/public_html/plugins/system/remember/remember.php on line 94

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Wednesday, 19 February 2014 18:00 CST

Wednesday, 15 January 2014 01:20 CST

John de Belle
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Akeeba Backup Pro works perfectly on local MAMP php setting 5.5.33, however when I upload to live server I get the following failure notice:

Fatal error: Call to a member function get() on a non-object in /home/XXXX/public_html/plugins/system/remember/remember.php on line 94

Have had a good look through "Common issues on restored sites due to PHP incompatibilities between the source and target server" and have amended php.ini and configuration.php files (and back to original status) a number of times, all with no success.

Log file from MAMP server attached.

Thank you for a great product and excellent documentation - I'm glad to have moved from the "free beer" version.
Edited by John de Belle on 2014-01-15 01:21 CST

Wednesday, 15 January 2014 01:34 CST

nicholas
You are receiving an error coming from Joomla! itself. This seems to be unrelated to Akeeba Backup and, if it's any consolation, you're not alone. However, reading these entries I spotted a common pattern. Affected people tried to restore and some files from older Joomla! versions didn't get deleted. I therefore conclude that you are trying to restore your Joomla! 3.2.1 site on top of an earlier Joomla! version (1.5, 1.6, 1.7, 2.5, 3.0, 3.1 or even 3.2.0). As noted in our documentation, quick start guide and video tutorials this won't work. Please try deleting all files and folder of the site and try the restoration again.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 19 January 2014 18:41 CST

John de Belle
Nick,

Once again, you are correct. Many thanks for your assistance, it is most appreciated.

There were a few other issues involved as well, however, your diagnosis was spot on.

Thank you for your prompt assistance.

Monday, 20 January 2014 03:23 CST

nicholas
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 19 February 2014 18:00 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2014-02-19 18:00 CST

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!