Support

Akeeba Backup for Joomla!

#18803 Size of full backups

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by carosouza on Wednesday, 15 January 2014 08:39 CST

carosouza
Description of my issue: Hello, congratulations for the component (very useful), but I realized that the version (3.9.2) is with the backup size by half, which I had already noticed that in the previous version, it just doubled the size with little content, and now with version 3.9.2 seems is normal. This happened with 3 sites that I manage.

Thank you.


Att: see the attached image

dlb
Do you recall what version of Backup you were using when you got the larger than expected backup sizes? There was a bug a bunch of versions ago in the SRP plugin where it wouldn't properly exclude the backup directory, but I didn't think that affected Backup itself. I don't think anyone actually got an SRP to work with that version because it would try to back up the current backup as well.

From your description I would say that the large backups were bad and the current backups are normal.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

carosouza
Hello Dale, thanks for replying, but the version was 3.9.1, in all my 3 sites I manage, backup considerably increased twice, but when I did a new backup with the current version 3.9.2, it seems that everything is normal (I thought it was hacker attack putting files in root). But now it is normal and thank you for your response and success to you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!