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Akeeba Backup for Joomla!

#18758 Akeeba Backup

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by dlb on Thursday, 09 January 2014 12:27 CST

user75268
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

When you upgrade to version Akeeba Backup 3,9,2 gives an error Warning
JInstaller :: Install: Failed to find the XML-file installation
What could be Joomla 3.2

user75268
When a component is loaded from the website and installing via the manager shows error COM_INSTALLER_MSG_INSTALL_WARNINSTALLUPLOADERROR

dlb
The issue with the Live Update is that all of the Download IDs changed when our site was updated on December 25. See this article for more information: https://www.akeebabackup.com/home/news/1537-new-site-and-changes-in-dlid.html.

My guess on the COM_INSTALLER message is that the file itself is too big for your PHP setup. If fixing the Download ID update does not solve the problem, there are some other things we'll have to look at.


Dale L. Brackin
Support Specialist


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Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


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My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

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