Akeeba Backup for Joomla!

#18752 Backup fails - Internal server error

Posted in ‘Akeeba Backup for Joomla! 4 & 5’

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Latest post by nicholas on Thursday, 09 January 2014 06:19 CST

Thursday, 09 January 2014 03:02 CST

screengrafixx

Hi,

I have backup problems with a customer website. Backup throws out an Internal Server Error since I upgraded Joomla to 2.5.14.

File size of the *.j01 file indicates that all files are backed up since its almost identical to the *.jpa files of succesful backups.

I went through ALICE but was not succesful. There's enough disk space.

Would you please take a look at the log files`?

Thanks very much in advance.

REGARDS
JO

Thursday, 09 January 2014 06:19 CST

nicholas

Please go to your Akeeba Backup Configuration page and scroll all the way down to the Fine Tuning pane. You will find an option labeled Maximum Execution Time. Select 14 from the drop-down. Click on the Save button and retry backing up your site.

If this doesn't work, please click on the Configuration Wizard button to let Akeeba Backup try to automatically determine the restrictions on your host and configure itself with the optimal settings. We know for a fact that Strato has restrictions on file sizes which are successfully detected (and worked around) by our Configuration Wizard. As a matter of fact, the number of our clients on Strato with similar issues was the reason why I wrote the Configuration Wizard in the first place.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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