Support

Akeeba Backup for Joomla!

#18721 Cron Job for Joomla 3.2 site

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by tampe125 on Tuesday, 07 January 2014 10:13 CST

Tuesday, 07 January 2014 09:50 CST

alexwalker
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I am unable to run the cron job for automated backups. I am using the following. I have also tried the altbackup.php script as well. Nothing happens at all. I always make sure I go to the Control Panel before managing backups. They have also worked in the past.

/usr/local/bin/php /home/MYUSERNAME/public_html/cli/akeeba-backup.php

Tuesday, 07 January 2014 10:13 CST

tampe125
Hello Alexander,

do you have any error log? Any output?
In this way we can analyze it and understand what's going on.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!