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Akeeba Backup for Joomla!

#18606 Akeeba Pro installed but not visible in Joomla 3.2.1

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by tampe125 on Friday, 20 December 2013 08:05 CST

Friday, 20 December 2013 05:45 CST

user81812
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
Hello,
I downloaded and installed Akeeba Core Backup, joomla says that Installation in successful. But when I go to the Component and click on Akeeba Backup nothing is appearing on the window.
Can you please assist me regarding this issue?
Thanks
Vin

Friday, 20 December 2013 06:00 CST

tampe125
Hello Vin,

can you please add more details?
Are you getting a white page?
If so, can you please raise the error reporting to Development inside Joomla configuration page and post here the error?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 20 December 2013 06:12 CST

user81812
No, I am not getting any white page. But when i click on Akeeba Backup i am staying on the same page. No progression. I have attached the Screenshot of the component.
Thanks
Vin

Friday, 20 December 2013 08:05 CST

tampe125
Can you please try to re-install Akeeba Backup twice, without uninstalling it?
Let me know if this fixes your problem.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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