Support

Akeeba Backup for Joomla!

#18574 restore system point

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by dlb on Thursday, 19 December 2013 16:59 CST

Wednesday, 18 December 2013 12:38 CST

nickg
hello
I updated a few extensions et updated joomla 3.2 >3.2.1.
There are no restore points.
Plugin Système restore points is published
Nick

Wednesday, 18 December 2013 14:54 CST

dlb
Not all extensions are compatible with System Restore Points. The extension author must include information in the extension's XML manifest to make the restore point work. You can read more about the details in our documentation here: https://www.akeebabackup.com/documentation/akeeba-backup-documentation/taking-srps.html.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Wednesday, 18 December 2013 15:51 CST

nickg
ok,
but when I did the update to joomla 3.2.1, it is impossible to get the point of restoration for this update ?

Wednesday, 18 December 2013 16:52 CST

dlb
There would be no restore point for a Joomla! update, you would have to do a full backup before updating to be able to roll that back. You can activate the plugin System - Backup on update to force a full backup prior to a system update.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Thursday, 19 December 2013 15:47 CST

nickg
thanks

Thursday, 19 December 2013 16:59 CST

dlb
You are welcome!


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!