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Akeeba Backup for Joomla!

#18504 Invalid controller: name='akeeba', format=''

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Backup version
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Latest post by allright on Thursday, 12 December 2013 11:14 CST

Thursday, 12 December 2013 08:50 CST

allright
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
I attempted to install the update to the "Installer - Install from Web". After the backup I received the subject error and could not install the update.

What should I do?

Thursday, 12 December 2013 09:02 CST

nicholas
Please disable the System - System Restore Points plugin. This will be fixed in the next version of Akeeba Backup.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 12 December 2013 09:48 CST

allright
the error persists after disabling the plugin

Thursday, 12 December 2013 11:00 CST

nicholas
It can't. It is caused by the plugin. Most likely you have turned on SiteGround's Super Cache which also includes a code cache. Try disabling it and re-enabling it. You'll see that the problem goes away.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 12 December 2013 11:14 CST

allright
that worked, thanks

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