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Akeeba Backup for Joomla!

#18468 Cannot make backup - AJAX loading error

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Tuesday, 10 December 2013 08:48 CST

sharky
Hello support,

I come with a problem that has already been mentioned, but the answers do not solve my problem ... completely

AJAX Loading Error
HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:

https://www.akeebabackup.com/support/akeeba-backup-3x/10952-akeeba-backup-pro-500-internal-server-error-when-post-processing-to-dropbox.html
Work only when i set part size for split archives to 20 if i have Data processing engine set to dropbox. Without dropbox process work with 49.99
This is a good solution for a large site. It is already 50!

https://www.akeebabackup.com/support/akeeba-backup-3x/12248-cannot-make-backup-ajax-loading-error.html
I uninstalled and reinstalled Akeeba, the problem stay

Akeeba Backup Professional 3.9.1 (2013-11-20)
My settings
JPA: Part size for split archives 49.9
Dropbox : Process each part immediately disable

Same settings and rollback to Akeeba Backup Professional 3.7.10 (2013-06-29)
It Work

My solution, now, i stay to version 3.7.10 !!

Thanks for your help

nicholas
Akeeba Staff
Manager
There was another part in my past responses to similar issues, sadly none of them in public tickets. Go to Akeeba Backup's Dropbox configuration and uncheck the "Enable chunk upload" option. Save and you're done.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

sharky
Thanks Nicholas, It's work now

nicholas
Akeeba Staff
Manager
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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