Akeeba Backup for Joomla!

#18463 License issues when transferring to new webmaster

Posted in ‘Akeeba Backup for Joomla! 4 & 5’

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Latest post by Missy on Monday, 16 December 2013 17:36 CST

Monday, 09 December 2013 17:36 CST

Missy

Description of my issue:
I am about to handover responsibility for a website to another webmaster, and the site will be moved to another host. I will no longer be supporting the website.

I have removed my Download ID for both Admin Tools and Akeeba Backup Pro. Is there anything else I need to do?

Thanks!

Tuesday, 10 December 2013 01:35 CST

nicholas

If you have older backups of the site the Download ID will be present in them. Please remove them. If you cannot remove them (e.g. they are stored off-site and you no longer have access) you will have to change your Download ID on our site. You can do so by going to My, My Profile, click on Edit Profile and change your password. This will cause the Download ID to be regenerated.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 10 December 2013 10:04 CST

dlb

You can avoid this problem in the future by creating Add on Download IDs. You can set up on ID per site and simply kill that single ID when the situation arises.

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Monday, 16 December 2013 17:36 CST

Missy

Thanks Nicholas and Dale. Great support as always :)

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