Support

Akeeba Backup for Joomla!

#18442 Updating Joomla 3

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Friday, 06 December 2013 11:47 CST

lesc1
Hello,
I'm aware that Admin Tools Professional no longer supports facilitating Joomla Updates. I would like to request that this functionality is restored. Because this is no longer supported I don't know if the following is out of scope for support.

I've found that Joomla Update is not reliable. I had 4 Joomla 3.15 that required updating to Joomla 3.2 . For reasons I cannot explain I was able to update only two sites successfully.

I downloaded the update packages and manually updated the sites that didn't update through Joomla Update. Those sites appear to be operating normally except for the new versions control feature. When I click the versions button in the article editor page I receive a 404 error. I've had to disable that feature. I've searched for a solution but have not found anything. Short of having to rebuild the sites is there a solution you might be aware of? Perhaps I should wait until a new version of Joomla is released.

Incidentally, the new version control feature works on the sites that did update successfully through Joomla.

Thanks,
Les Coleman

nicholas
Akeeba Staff
Manager
I have already included all the functionality previously found in Admin Tools' Joomla! Updater to Joomla!'s own Joomla! Update in Joomla! 2.5.15 and later and 3.2.0 and later. Older versions were not possible to be updated, as they predated the application of the fixes I submitted to the Joomla! project.

PS: This is already explained in the article where I announced the removal of this Admin Tools feature.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!