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Akeeba Backup for Joomla!

#18418 500 - Invalid controller

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
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Latest post by waitz on Wednesday, 04 December 2013 10:23 CST

Wednesday, 04 December 2013 05:36 CST

waitz
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
Akeeba gives the following error when it is trying to make a restore point via the Extensions installation enhanced by Akeeba Backup:

500 - An error has occurred.

Invalid controller: name='akeeba', format=''


Regular backups via cron is working normally.

Anything I can do?

Wednesday, 04 December 2013 06:59 CST

nicholas
First disable the System - System Restore Points plugin. The install Akeeba Backup Professional 3.9.1 twice on your site, without uninstalling your existing version before doing that or in between subsequent installations. This will work around a bug in Joomla! which prevents some files, some times, from being overwritten on component upgrade.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 04 December 2013 08:03 CST

waitz
Hmm, it didn't work...

I disabled System Restore Points plugin.
Then I installed Akeeba Pro 3.9.1 twice, cleared cache, ran the Akeeba configuration wizard, but I still get the error. (I also tried installing twice and not clearing cache or running the config wizard)

Wednesday, 04 December 2013 09:33 CST

nicholas
Can you please tell me the URL which appears in your browser when you get this error message (without the domain name, I only need the part to the right of /administrator/index.php in the URL)?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 04 December 2013 09:40 CST

waitz
Sure, this is the url: administrator/index.php?option=com_installer&view=install&task=akeeba.realinstall

Wednesday, 04 December 2013 10:22 CST

nicholas
Thanks! I know where the problem is. I will fix that in the next release of Akeeba Backup, scheduled for the week before Christmas.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 04 December 2013 10:23 CST

waitz
OK, I'll wait.

Thanks, Nicholas

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