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Akeeba Backup for Joomla!

#18276 ID is not saved

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Backup version
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Latest post by nicholas on Friday, 22 November 2013 08:18 CST

Friday, 22 November 2013 07:52 CST

mol4
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
ID on velodhovenkipproducten.nl is not saved

Hello, when I put in de ID in the component parameters and save it the page refreshes and the ID-field is blank again. Can't figure out why, I tried it several times with cache cleaning etc.
Can you please help me out on this?
Thanks!

Friday, 22 November 2013 08:18 CST

nicholas
Two things:

Akeeba Backup 3.8.2 is not fully compatible with Joomla! 3.2. Please upgrade to Akeeba Backup 3.9.1.

The Download ID is entered in the component parameters page. This page is not handled by Akeeba Backup. It is handled by Joomla! itself, namely the com_config component shipped with Joomla!. There is a known issue in Joomla! 3.2 affecting a small number of servers that makes it impossible to save component options. You will observe that you have the same problem with the Options in other components, even those shipped with Joomla! e.g. Content, Media, User Manager and so on. Since the problem lies in Joomla!'s code we cannot provide a fix. The only thing we can tell you is to either wait for an updated Joomla! version or move your site to a different host.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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