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Akeeba Backup for Joomla!

#18266 An error has occurred. 0 Invalid controller: name='akeeba', format=''

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Saturday, 18 January 2014 18:00 CST

Friday, 22 November 2013 01:43 CST

sambob
Just upgraded to J2.3 and all good (kind of)

If I try to reinstall template (JoomlaShack Wylia) I get the error: (after it does the backup)

An error has occurred. 0 Invalid controller: name='akeeba', format=''

Steps to rectify:

Reintall latest Joomla 2.3
Unistall Admin tools and Akeeba (and checked phpmysql tables)
Re-installed Admin Tools and Akeeba BU
Clear cache

Still get error warning after it does the backup to reinsall template.

http://vieweb.com.au

Friday, 22 November 2013 03:08 CST

nicholas
Just disable the System - System Restore Points plugin.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 22 November 2013 03:24 CST

sambob
Hi Nicholas, thanks for the quick reply.

Disabled plugin. Still does the same:

Go to upload template, goes through the backup process, finishes BU, then displays error.

Friday, 22 November 2013 03:37 CST

nicholas
What you describe is simply not possible because you have disabled the plugin, ergo the code isn't running. The only possible way you can get that issue is if you have a code cache (like APC) installed on your site. In this case you will have to ask your host on how to reset that code cache (or wait for a day or two to get it cleared automatically). It also explains why you are reporting a bug that existed in version 3.9.0 and fixed in version 3.9.1 despite the fact that you have version 3.9.1 installed.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 22 November 2013 03:42 CST

sambob
ok...

Could this be caused by upgrading to 3.2 last week and having issues with joomSEF and having to reintall 3.15 again?

So what exactly do I need to ask hosts (It has been over 24hrs since the issue arose.

Friday, 22 November 2013 03:47 CST

sambob
Not to worry...

just tired again (cleared expired cache etc) and now it works.

Strange.

Thanks for your help Nicholas!

Friday, 22 November 2013 05:45 CST

nicholas
I think the problem was a code cache. After a while the cache expires aaaaand... magic fix :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 19 December 2013 01:25 CST

sambob
Hi Nicholas,

Just came back here to check but strangely I could not log in via Chrome (but good via firefox).

Not sure if that is your end or my end...

Thursday, 19 December 2013 03:09 CST

nicholas
It's most likely something on your end. I am using Chrome for day to day operations.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 19 December 2013 04:34 CST

sambob
Strange... can use the login on the right but the popup on the upper left not working.

Any, I will inverstigate... just wanted to t you know incase it was site thing.

Thursday, 19 December 2013 04:35 CST

sambob
Interestingly I also cannot use the upper left to log out:

Uncaught TypeError: Cannot call method 'getStyle' of null rokbox.js:227
RokBox.Class.Class.fitscreen rokbox.js:227
i.extend.$owner mootools-core.js:141
(anonymous function) rokbox.js:188
(anonymous function) mootools-core.js:88
(anonymous function) mootools-more.js:167
o mootools-more.js:18
e

Thursday, 19 December 2013 06:01 CST

nicholas
Ah, it makes sense... Try to clear your browser's cache. I have upgraded RokBox on this site. Guess what? It requires clearing the browser cache for the update to really work.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 18 January 2014 18:00 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2014-01-18 18:00 CST

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