Akeeba Backup for Joomla!

#18234 My professional subscription is not recognized on J.3.2

Posted in ‘Akeeba Backup for Joomla! 4 & 5’

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Latest post by oorzaak on Thursday, 21 November 2013 07:29 CST

Thursday, 21 November 2013 05:17 CST

oorzaak

Hi,

I just updated my Akeeba Backup install on a J.3.2.0 site. I noticed that during this update my Akeeba Backup Pro subscription was not recognized, so I have a core version now. I've entered my update key into the live update settings correctly - and I did so a week ago, not just today. Which, I suppose, should rule out any caching issues.

Kind regards,
Frits

Thursday, 21 November 2013 07:01 CST

nicholas

What you describe can't happen because the Core and Professional packages are different. For some reason you installed the Core edition. If you install the Professional version on your site you will, um, have the Professional version installed on your site.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 21 November 2013 07:29 CST

oorzaak

Hi Nicholas,

I cannot think of how this has happened but you must be right. I just installed the 3.9.1 pro package 'over' the existing package and yes, I do have the pro version now.

Thanks,
Frits

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