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Akeeba Backup for Joomla!

#18202 Joomla 3.2 Akeebabackup 3.9.0 White Screen

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

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Environment Information

Joomla! version
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PHP version
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Akeeba Backup version
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Latest post by nicholas on Wednesday, 20 November 2013 14:14 CST

Wednesday, 20 November 2013 10:09 CST

jschroeder
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I upgraded from version 3.8.2 to version 3.9.0 and now whenever I try to access the akeebabackup i receive a white screen. If i downgrade back to version 3.8.2 it works fine.

Just though I would mention i upgraded one of my joomla 2.5.16 sites to version 3.9.0 and it works fine.


How do I fix this?

Thanks,

Josh

Wednesday, 20 November 2013 10:12 CST

tampe125
Hi Gerald,

can you please raise the error reporting on your site and post here the error?
You can do that in the Configuration page of Joomla and set the value to Development

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 20 November 2013 10:23 CST

jschroeder
Just did that no errors are appearing at all only a blank white page.

Wednesday, 20 November 2013 10:49 CST

jschroeder
Sorry I made a stupid mistake I installed version 3.9.0 core instead of the professional version that is why I was getting the white screen.

Wednesday, 20 November 2013 10:58 CST

nicholas
Version 3.9.1 will be published in approximately 10 minutes fixing this issue.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 20 November 2013 13:23 CST

jschroeder
Have you published version 3.9.1 yet I do not see it in the downloads section?

Wednesday, 20 November 2013 14:14 CST

nicholas
Published

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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