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Akeeba Backup for Joomla!

#18173 Error doing restore

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by tampe125 on Tuesday, 19 November 2013 07:39 CST

Tuesday, 19 November 2013 06:08 CST

lojtland
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue: I am not able to look on the log file, get error everytime.

This is my error message:

Backup Failed
The backup operation has been halted because an error was detected.
The last error message was:

AJAX Loading Error
HTTP Status: 503 (Service Unavailable)
Internal status: error
XHR ReadyState: 4
Raw server response:
Error 503 Service Unavailable
Service Unavailable

Guru Meditation:
XID: 1290695209

Varnish cache server

Site: http://aabenraagolf.dk
Edited by lojtland on 2013-11-19 06:09 CST

Tuesday, 19 November 2013 07:39 CST

tampe125
Hello Eigil,

when do you have this error? While creating a backup or while restoring it on another site?
what do you mean that you can't get the log file?
Which error are you receiving when you try to download the log?

However, if you really can't download it from the backend, you can always download it using FTP.
You should be able to find the log in this position
administrator/components/com_akeeba/backup

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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