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Akeeba Backup for Joomla!

#18169 Problem backup my website

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by tampe125 on Tuesday, 19 November 2013 07:59 CST

Tuesday, 19 November 2013 05:17 CST

aaooconcerts
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
Sicherung fehlgeschlagen

Der Sicherungsvorgang wurde angehalten, da ein Fehler entdeckt wurde.
Die letzte Fehlermeldung lautet:

AJAX Loading Error
HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:
Joomla!
500 - Es ist ein Fehler aufgetreten

SQL=SHOW CREATE TABLE `j25_update_sites_extensions`

Zurück zum Kontrollzentrum

Tuesday, 19 November 2013 06:26 CST

tampe125
Hello,

please write your posts in English, since support is provided in English only.
However, looking at the log, you're backing up multiple sites at once. I suggest you to exclude non-core tables using the following regular expression: !/^#__/ inside the Regular Expression page.

By the way, I suggest you to update to latest version of Akeeba Backup, too, since your problem could have alredy been solved.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 19 November 2013 07:56 CST

aaooconcerts
That was not the solution, my provider killed the database.
After a restore everything is running fine. Thank you for your assistance.

Have a nice day.


Wolfgang Allroggen

Tuesday, 19 November 2013 07:59 CST

tampe125
You're welcome!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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