Support

Akeeba Backup for Joomla!

#18079 Akeeba Website

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by dlb on Tuesday, 12 November 2013 10:25 CST

Tuesday, 12 November 2013 10:01 CST

UglyEoin
I submitted a support issue, it went to here: https://www.akeebabackup.com/support/akeeba-backup-3x/index.php?Itemid=119

It said error 403 (forbidden). I don't know if the support ticket worked or not.

Regards,

Eoin

Tuesday, 12 November 2013 10:25 CST

dlb
Eoin,

Please resubmit your ticket. If your session times out while you are typing, you will get the 403. You can also get it if you accidentally say something that our Admin Tools interprets as a php command. I used "update" and "Live_Site" together one day and had a terrible time figuring out why I couldn't post it.


Dale L. Brackin
Support Specialist


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Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

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