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Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.14
PHP version: 5.3.27
MySQL version: 5.1.7 cll
Host: novatrend
Akeeba Backup version: 3.8.2

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I have several Websites running Akeebabackup without problems, but some can not backup via CRON-Job, but a manual backup via backend is never a problem. In the logs of those that fail to backup using the CRON remote backup I have PHP Warnings popping up. Maybe this is an issue? Please see the attached log-file.

Thanks a lot for any help
Bernhard

The actual problem is this:

ERROR   |131030 00:00:15|The process was aborted on user's request

Did you by any chance visit the Akeeba Control Panel while your CRON backup was running?

Dale

No... It runs in the middle of the night (at 1 o'clock). I am the only one who as super admin super admin privileges, and I was asleep :-)

OK, do you get an email from the CRON job that shows the steps that it is going through? If so, please post that information.

Dale

Yes... this is the mail:

Akeeba Backup CLI 3.8.2 (2013-09-30)
Copyright (C) 2010-2013 Nicholas K. Dionysopoulos
-------------------------------------------------------------------------------
Akeeba Backup is Free Software, distributed under the terms of the GNU General
Public License version 3 or, at your option, any later version.
This program comes with ABSOLUTELY NO WARRANTY as per sections 15 & 16 of the
license. See http://www.gnu.org/licenses/gpl-3.0.html for details.
-------------------------------------------------------------------------------
You are using PHP 5.3.27 (cli)

Starting a new backup with

Then it suddently stops...

Thanks. I'll ask Nicholas to take a look.

Dale

Ok, I'll check that with my host. Thanks a lot for the quick response

Hi Nicholas
I have asked my provider, and he told me, that there is the following offending line in the cron-job-logs:

Time:         Fri Nov  1 02:00:23 2013 +0100
Account:      fairness
Resource:     Virtual Memory Size
Exceeded:     105 > 100 (MB)
Executable:   /usr/sbin/crond
Command Line: crond
PID:          943025 (Parent PID:608701)
Killed:       Yes 

So it seems as if akkeba consumes too much memory on the PHP process. How can I reduce the memory usage of the backup process?

Thanks a lot
Bernhard

Bernhard,

This is a question that Nicholas needs to look at. He is currently at the Joomla! World Conference in Boston. I expect him back early next week. I am sorry that I can't be of more help to you.

Hi Nicholas

I did some testing, and gradually changed the parameters... with no success... Now I have the following parameters:

Minimum execution time: 0
Maximum execution time: 1
Runtime bias: 10

Now I get a long E-Mail with lots of 'tick-entries'. The last ones are:

Last Tick   : 2013-11-14 02:00:19 GMT+0100 (CET)
Domain      : Packing
Step        : /home/fairness/public_html/plugins/system/sef
Substep     : 
Memory used : 10.38 Mb
Warnings    : no warnings issued (good)

Last Tick   : 2013-11-14 02:00:20 GMT+0100 (CET)
Domain      : Packing
Step        : /home/fairness/public_html/plugins/authentication
Substep     : 
Memory used : 10.38 Mb
Warnings    : no warnings issued (good)

Last Tick   : 2013-11-14 02:00:20 GMT+0100 (CET)
Domain      : Packing
Step        : /home/fairness/public_html/plugins/authentication/joomla
Substep     : 
Memory used : 10.38 Mb
Warnings    : no warnings issued (good)

Last Tick   : 2013-11-14

And then it stops... I have no clue, and don't know how to deal with this.. Is this a server thing? My hosting provider told me, that they will kill every script, that consumes more than 100MB, but the indicated memory usage for each tick is not more than 11MB...

Shall I switch to you CRON-service?

regards
Bernhard

Okay, I was able to finally solve the issue:
I am now starting the cron-job from our internal fileserver. This runs successfully and very smoothly, however, there is a new issue:

All the backups are now remotely stored in my box.net account! I have initially set this up for testing purposes, but now I can not reset this behaviour, as I have no option "BOX.NET" to select in the "Data Processing Engine" select-box. How can I turn off, the remote backup to my box.net account?

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