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Akeeba Backup for Joomla!

#17993 Cannot find Admin Tools Professional

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Wednesday, 30 October 2013 03:34 CDT

Tuesday, 29 October 2013 18:30 CDT

user78599
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version: (unknown)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I cannot find the professional version of Admin tools. I'm the one that won the subscription so I'm thinking that there is a problem there. I have made sure I'm logged in properly and do have a subscription.
Thanks,
Gregg
[email protected]

Wednesday, 30 October 2013 03:34 CDT

nicholas
Hello Gereld,

You have an AkeebaBackup subscription which only gives you access to Akeeba Backup Professional. If you want to also have access to Admin Tools Professional you will have to also buy an AdminTools subscription or upgrade to either Essentials or Deluxe. I would suggest that you upgrade to Essentials. It's far more cost effective, especially in the long run when considering that renewals of the Essentials package cost less than an AkeebaBackup subscription alone.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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