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Akeeba Backup for Joomla!

#17779 AJAX Error

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Tuesday, 08 October 2013 14:25 CDT

zhappo
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes. I couldn't find item number 5 in my version of Akeeba.
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes | Troubleshooting Wizard and Users Guide
Joomla! version: 2.5.14
PHP version: 5.3.27
MySQL version: 5.5.32
Host: InMotionHosting
Akeeba Backup version: Akeeba Backup Professional 3.8.2 (2013-09-30)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue: The backup operation has been halted because an error was detected.
The last error message was:

Invalid AJAX data:

Please click the 'View Log' button on the toolbar to view the Akeeba Backup log file for further information.

PHP memory_limit is set at 512Mb

nicholas
Akeeba Staff
Manager
Please go to Akeeba Backup's Configuration page and set the following:
- Minimum execution time: 1 second
- Maximum execution time: 14 seconds
- Runtime bias: 75%

If you still have a problem please try using a Maximum execution time of 7 seconds.

If all else fails, please ZIP and attach your new backup log file.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

zhappo
Thank you very much. It appears to have worked.

nicholas
Akeeba Staff
Manager
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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