Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? ues
Joomla! version: 34.1.5
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version: 3.8.1

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
I am restoring over the original files of a site. The documentation says the program will recognize this and prefill in the database information. Unfortunately my restore says that I am restoring to a new location (it is not a new location). Can you help?

I did manage to complete my restore. I don't know what difference it made but when I tried to access the backend of the site, I was taken to kickstart. This time the restore process went exactly as the documentation said it would. Please close this ticket.
Thanks
Bob

Bob,

I can't explain why it didn't work the first time around. That first install didn't delete the /installation folder, when you tried to log in, you were redirected to the install script again. This part is expected behavior. I'm glad you got it working.

Dale