Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (3.1.5)
PHP version: (5.3.3)
MySQL version: (5.5.30)
Host: (hostgator)
Akeeba Backup version: ( 3.7.10)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Hi, I got this error when I converted my client's site to SSL:
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ERROR

jQuery and/or jQuery UI have not been loaded. This usually means that you have to change the permissions of media/com_akeeba and all of its contents to a least 0644.
If you do not do that, the component will not work.
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Not sure it helps but I cannot see any images under the Admin Tools interface either.
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Thanks,
Michael

Ah! I thought I did modify it already but when I FTPed the configuration.php, I didn't notice that the file permissions were 444 on the server.

I made the modification and double checked that the file remote file had write permission.

It works now, thanks!!

Michael