Support

Akeeba Backup for Joomla!

#17534 Default Backup location

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by dlb on Monday, 16 September 2013 14:30 CDT

nyocca
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.14
PHP version: 5.3.27
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version: 3.8.1

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Since Akeeba Backup 3.8.0 the Akeeba Installer seems to be backing up the Default Backup Location /components/akeeba/backup/ when updating Akeeba Backup. Since that can take some time, it's probably not intentional. Thank you for the greatest components around, and thank you for supporting Joomla!

dlb
You are correct, the default backup folder is being backed up by the restore point backup. You need to disable the System - Restore Points plugin to avoid this while updating Akeeba Backup. It is intentional, but not desirable. It has to do with some recent changes to the Framework on Framework layer in preparation for Joomla! 3.2. At this point in time, it can't be fixed.

Dale


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!