Support

Akeeba Backup for Joomla!

#17465 3.8.1 producing very large restore points

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Thursday, 12 September 2013 05:46 CDT

Thursday, 12 September 2013 03:58 CDT

mikekiy
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.14
PHP version: 5.3.10
MySQL version: 5.1.70-cli
Host: Krystal
Akeeba Backup version: 3.8.1

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
Hello
Having upgraded to 3.8.1 Pro the system restore points being produced are huge - GB instead of MB.
I think you have an issue of some sort to deal with here. I am not aware of any additional configuration steps that I have missed and I have searched for an answer.
I look forward to hearing from you.
Kind regards
Mike

Thursday, 12 September 2013 04:48 CDT

nicholas
This is a known limitation of System Restore Points: the SRPs for Akeeba Backup cannot exclude the backup output directory. This is the result of a necessary modification in Akeeba Backup which allows SRPs to override file and directory exclusions, otherwise you could end up with blank SRPs if your default backup profile contains file and directory exclusion filters. Only the SRPs of Akeeba Backup are affected by this issue which, unfortunately, cannot be fixed.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 12 September 2013 04:54 CDT

mikekiy
OK - Thanks Nicholas, I'll just turn the SRPs off then.
Kind Regards
Mike

Thursday, 12 September 2013 05:46 CDT

nicholas
You're welcome, Mike!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!