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Akeeba Backup for Joomla!

#17216 Weekly cron job atopped working

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Monday, 26 August 2013 03:27 CDT

hbanse
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: 2.5.14
PHP version: 5.4.19
MySQL version: 5.1.67
Host: (optional, but it helps us help you)
Akeeba Backup version: Pro 3.7.10

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

The weekly cron job worked fine for a while. But since a few tines I receive this email:

-------------------------------------
<br />
<b>Warning</b>: require_once(/includes/defines.php) [&lt;a href='function.require-once'&gt;function.require-once&lt;/a&gt;]: failed to open stream: No such file or directory in <b>/homepages/15/d13493668/htdocs/cli/akeeba-backup.php</b> on line <b>62</b><br /> <br /> <b>Fatal error</b>: require_once() [&lt;a href='function.require'&gt;function.require&lt;/a&gt;]: Failed opening required '/includes/defines.php' (include_path='.:/usr/lib/php5') in <b>/homepages/15/d13493668/htdocs/cli/akeeba-backup.php</b> on line <b>62</b><br />
---------------------------------------
the requested '/includes/defines.php' does in fact exist

What goes wrong with my cron job?

Kind regards
Hermann

nicholas
Akeeba Staff
Manager
The problem is the path: /includes/defines.php is not ../includes/defines.php. This means that your server is reporting the wrong directory when PHP's realdir() function is used. This is a hosting setup issue I can't help with.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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